Participant & Researcher FAQ

Participant

  • How can I earn extra credit?

  • I need to complete the prescreening test, but cannot find the link on the website. What should I do?

  • Lab Study Credits:

  • I completed an online study, but why have I not recieved credit yet?

  • No-Show Policy:

  • What should I do if I'm not finding enough studies?

  • I cannot see any studies. I spoke with a researcher and they said that there are more studies available. Is there something wrong with my account?

  • What happens if I miss a study?

  • What happens if I show for a study and no one is there?

  • I recently participated in a study and I have not received any credt. Why and what should I do?

  • What are the requirements for the paper option?

  • What kind of studies can we use for the alternative paper option?

  • Where can I find more detailed instructions about the experiment management system?


Researcher

  • What are the procedures to make an inactive study active?

  • Can I get more timeslots?

  • What do I do if my study is exempt and does not have an expiration date?

  • What should I do if I need to cancel one of the sessions for my study?

  • What should I do if I accidentally checked online study administered by the system, when I intended to designate an online study administered by an external source?

  • Where can I find more detailed instructions about the experiment management system?